All companies deal with change, but not all do so in a consistent and controlled way, i.e with a formal change management capability. Plus, too many are relying on documents and spreadsheets to plan business-impacting changes – resulting in delays, confusion, and loss of business earnings.
The ultimate result? A high volume of failure. However, by simply introducing formal change and release management capabilities into your organisation you can effectively increase control, speed, and transparency, reduce risk, and raise quality. You just need to get started.
So, to help you better understand:
Facilitated by John Noctor, an independent consultant who is industry recognised for his IT service management (ITSM) knowledge and experience; the event is designed for ITSM professionals either looking to get started with change and release management or looking to improve their existing efforts.
In this one-day interactive event we will cover:
Attendees are welcome, and encouraged, to bring their own real-world scenarios for discussion if they are comfortable with sharing them.
Benefits include, but are not limited to:
Having a formal change management capability enables your organisation to:
Release management capabilities support change management in planning and fulfilling multiple changes to an environment to:
Of course, any organisation can operate without formal change and release management capabilities in place, but to do so risks regular service disruption, adverse impacts to business operations, and quite simply causes “chaos”. Whereas, alternatively, you could improve visibility into IT changes, minimise risk, reduce service outages, and increase efficiency across IT and business operations. A no brainer really.
Places are available to itSMF UK members for £295.00 + VAT.
Not yet a member? You’ll be shown a price of £460 + VAT which includes an ‘Individual’ level annual membership. To find out about other membership levels, benefits and costs please click here.
Please contact the office on 0118 918 6500 to discuss an on-site running of this event.