SMtech forum – Asset Management Solutions
September 24, 9:30 am - 4:30 pm
ITSM tools and technologies are developing at a relentless pace and keeping track of each product and service is no mean feat. We have the solution! SMtech Forums provide the information, contacts, and insight you need, all under one roof. Each bi-monthly event will focus on a particular area of service optimisation and development – such as AI, self-service, asset management or tool integration.
Join us on 24th September in London for our next SMtech forum: ‘Where have all my assets gone’. Asset management is a key practice for service management teams, allowing them to understand where their critical software, hardware and information assets reside, and how they are related and configured within the broader IT environment. This information can be essential to the business but is often neglected. Building a CMDB and putting the supporting tooling in place involves a significant investment, but it is money well spent for organisations with a large and complex infrastructure.
Just like Janet Jackson, asset managers struggle to find the precise solution to take ‘control’ of their assets. This SMtech event reviews the asset management marketplace and considers the issues involved in selecting the right products. We’ll help you find the ideal partner to solve your business needs, without the awkward conversations and endless hours of online research.
What will it involve?
The day will start with presentations from the top SM technology companies, outlining their key offerings and the benefits they provide. Then it’s over to you – ask the difficult questions, debate the key issues with other attendees, watch the demos at the vendors’ stands.
It’s the SM software equivalent of speed dating – we’ll help you find the ideal partner to solve your business needs, and without the awkward conversations and endless hours of online research.
Who is it for?
All itSMF UK members and non-members.
Organisations currently presenting on the day include (more to follow):
With unrivalled industry knowledge, expertise and innovative system design, Marval’s service management software and professional services can help: drive down costs, standardise and optimise the way you deliver services; drive efficiency and productivity; keep customers better informed and satisfied; improve quality, control and accountability of your support services and infrastructure.
Marval MSM, a secure, reliable, scalable, ITIL process compliant, enterprise IT service management software solution, enables and supports the delivery of consistent, measurable and repeatable processes across your organisation. Designed to meet changing customer and market requirements, Marval MSM is both process and service centric, minimising risk and supporting business services and organisational growth strategies, improving customer service levels and elevating the user and customer experience.
How much does it cost?
This event is free for all itSMF UK members and non-members.