Member meet-up – ITAM and Leadership

Once our controls are in and running, then we may feel that we are managing our assets and reaching compliance. But how do we get to that point? What leadership should we be providing and how do we communicate with our leaders?

Manchester Member meet-up

Join us for a North-West member meet up where we have a number of speakers lined up ready to showcase ITSM case studies in Energy, Research and more.

Member meet-up – The future’s bright

Whether you are looking at Service Management from an IT or Enterprise-wide perspective, we live in interesting times. Come and join your peers for a face-to-face meet up hosted by the University of Dundee where we’ll hear real-world examples of developments in AI, UI and ESM, and have plenty of time for networking too.

Member meet-up – ITAM for business value

We know that we ought to be in control over how our IT assets are used. But that’s quite challenging in a world of widespread cloud usage, mobile apps and people using their own devices. What should we be doing? How does it add business value? And how do we demonstrate that to senior management?

POP! The Power of People

February 18 15:55 EST (20:55 GMT) Perseverance lands on Mars. Unfortunately this was somewhat later than the itSMF UK MarsLander team, who successfully completed their touchdown at 15:30 GMT. Pipped […]

MarsLander – flight checklist, Paracetamol

Captain’s log: stardate 22 July 2020 The Mission director rubbed his throbbing temples and shifted in his seat to relieve the pain from the pressure points caused by continual virtual […]