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Latest News

ITSM23 Opening Keynote & Awards Special Guest

With the release of the ITSM23 conference agenda just a couple of weeks away, we are delighted to announce our

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April 18, 2023
PSMA23: celebrating service excellence

Do you work with service management teams or practitioners who go beyond the call of duty in delivering first-class service?

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March 22, 2023
ITSM23 main sponsors announced

itSMF UK are delighted to announce that our 6 main sponsors for ITSM23 have now been confirmed. We welcome back

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February 2, 2023
ITSM23: Call for Speakers now open

The Call for Speakers is now open for ITSM23 – our annual Conference and Awards – which this year returns

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January 10, 2023
Season’s Greetings & Office Opening Hours

A big thank-you to all our members and partners for your engagement and support during 2022. We wish you a

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December 21, 2022
Talking heads
“Introduction to ITSM” offering now expanded

We are delighted to announce ‘Part 2’ of our Introduction to ITSM programme. This programme is ideal for member organisations

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December 1, 2022
ITSM22: Great to be back!

There was one overriding comment that we heard many times during ITSM22 last week: it was great to be back!

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November 23, 2022
BT Presentation
BT the first organisation to complete a fully certified ITSM Maturity Assessment

BT has become the very first organisation globally to complete a fully certified ITSM Maturity Assessment based on the ITIL

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November 22, 2022
PSMA22: Congratulations to our winners and finalists!

Our gala awards dinner, hosted by popular sports commentator Steve Rider and itSMF UK board member Rosh Hosany, highlighted the

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November 15, 2022
New structure for itSMF UK news

We’ve made a couple of changes to the itSMF UK website to improve access to our news and content. The

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October 11, 2022
Congratulations to the PSMA22 award finalists!

Our short-listed award nominees have been announced. Why not take a look?

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September 29, 2022
New ‘Introduction to ITSM’ event launched

While most of our member events are aimed at professionals with at least some experience of service management, we are

Read More
September 20, 2022
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