Webinar – Making LinkedIn work for you!
This practical session will provide best-practice tips to help make best use of the LinkedIn platform - using the tools you already have, with no paid upgrades needed.
Free
10 events found.
Webinar Events
Events
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Online Delivery
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Webinar – Driving Digital Transformation: Unlocking ITSM’s Strategic Role
Online DeliveryJoin us for an insightful webinar, where we’ll dive deep into how IT Service Management (ITSM) can become a game-changer in your organisation's Digital Transformation journey. We’ll explore how ITSM can move beyond its traditional operational role to become a powerful strategic partner, driving innovation and aligning IT with your core business goals.
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Webinar – Introducing the PeopleCert Accredited Tool Vendor Programme
Online DeliveryJoin us for an insightful webinar on PeopleCert’s Accredited Tool Vendor (ATV) Programme, designed to provide businesses with a list of accredited tool vendors that create and implement ITSM tools aligned with ITIL best practices. This programme offers authoritative confirmation by PeopleCert that vendors’ teams and tools adhere to ITIL standards, instilling trust and confidence in end customers.
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Webinar – Problem Management: Reflecting on a decade of progress and challenges
Online DeliveryReflecting on a decade of progress and challenges in Problem Management, we recognise significant strides that have been made, along with some obstacles that have been encountered. As we look ahead, we identify future directions that will shape the evolution of Problem Management.
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Webinar – Connecting Risk & Compliance with ITSM
Online DeliveryThis webinar focuses on connecting the various disciplines in IT management, breaking down the silos to optimise and streamline IT management.
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Webinar – Exploring current ITSM trends
Online DeliveryThe world of IT Service Management (ITSM) is evolving at a rapid pace, join this webinar to learn about the trends shaping ITSM in the coming years.
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Webinar – IT Service Design: Journey towards efficient IT Services
Online DeliveryIn this session, you will learn how to create a Journey Map, and the key datasets that need to be captured that help you see what is happening today v’s where you need to be tomorrow and help you on the path toward meeting your desired goals and strategy.
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Webinar – ITIL in 2026 and beyond
Online DeliveryRoman will share an update on the future direction of ITIL in 2026 and beyond. He will explore how the framework is evolving to meet the needs of today’s digital‑first and AI‑enabled environment, ensuring it remains relevant, practical, and forward‑looking. Roman will also highlight how ITIL is being strengthened to provide a fully holistic, end‑to‑end operating model that reflects the way modern professionals and organisations collaborate, innovate, and co‑create value both now and in the years ahead.
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Webinar – Selling Experience Management and XLA to C-Level
Online DeliveryThis webinar outlines an approach for "selling" Experience Level Agreement (XLA) and other forms of Experience Management to C-level executives. XLAs are a newer approach to IT service management that emphasizes user experience and business impact, extending traditional Service Level Agreements (SLAs) that focus solely on technical and often irrelevant metrics.
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Webinar – The New ITIL Managing Professional Track: Product, Service, and Experience
Online DeliveryTo continue with the ITIL version 5 webinar series, we are delighted to welcome back Roman Zhuravlev, Senior ITIL Architect at PeopleCert, and Mark Smalley the Lead Author of the Experience book.
Free
