Women in ITSM CoP – Don’t let the voice in your head hold you back
Join us for an inspiring Women in ITSM session that tackles one of the biggest barriers to success - your inner critic
Free
10 events found.
Member Meet-ups and Communities of Practice
Events
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Online Delivery
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Service Design and Transition CoP – The Benefits of Early Engagement for Service Design
Online DeliveryJoin this session to hear how you can apply the lessons and practical steps learnt at DWP to help strengthen your Service Design offering.
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Member meet-up – Nobody’s in Charge: The SIAM Ownership Problem
CGI-Leeds 1 Whitehall Quay,, Leeds, West Yorkshire, United KingdomWhen everyone “owns” the service, nobody really does. This sharp, hands-on itSMF workshop strips away comforting theory and tackles accountability where it actually breaks in complex, multi-supplier SIAM environments.
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Women in ITSM Community Event
Bombay Sapphire Distillery Laverstoke Mill, London Rd, Whitchurch, BerkshireAhead of International Women’s Day, Join the itSMF UK Women in ITSM Community at the Bombay Sapphire Distillery on 5th March for a day dedicated to making time for YOU. In the hustle and bustle of daily life, it’s easy to forget to prioritise ourselves – but this day is all about taking a step back and investing in your own development and growth in our industry.
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Service Design and Transition CoP – Service Design Governance: Who, What, Where, When (and Why!)
Online DeliveryJoin us for an insightful Lunch and Learn session exploring how to implement effective governance in Service Design and Transition without slowing down delivery. As organisations adopt more agile and iterative ways of working, the challenge becomes finding the right balance between design and assurance, speed and flexibility.
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itSMF UK Member Forum
Online DeliveryJoin us on 18th March at 12:00 for our next Member Forum with the Chair and Board of itSMF UK, where we will outline our current activities and strategy and provide you with an opportunity to have your say as a member.
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Online Event – Home Truths: Big Projects or Continual Improvement? – Lunch & Learn
Online DeliveryWhen we improve our own homes, we are deeply invested in the outcome. Decisions about vision, budget, disruption, sustainability and long-term value feel very real because we live with the consequences every day. This session uses the contrast between major house renovation and ongoing home improvement to explore a familiar challenge in IT Service Management: the tension between large, transformational programmes and incremental, continual improvement.
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Defence CoP – Evolving Service Management in Defence
Online DeliveryJoin us for this exclusive event hosted by Defence CoP Chair Simon Powell and a guest speaker. Together, they will discuss why the CoP has been reimagined, how it aligns with modern defence priorities, and what it means for MOD teams, prime contractors, suppliers, integrators, and consultants.
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Member meet-up – IT Service Desk: dead, alive or somewhere in between?
University of Glasgow University Library, Hillhead Street,, Glasgow, United KingdomExplore the future of the IT service desk with Barclay Rae and Mark Temple from AI-driven evolution to 24/7 student support at the University of Glasgow.
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Online Event – AI in ITSM: Ready or not, it’s here – Lunch & Learn
Online DeliveryAI is already beginning to reshape how IT service teams operate; from automation and diagnostics to knowledge management, incident resolution, and customer experience. The real question for service organisations isn’t whether AI is coming, but whether we’re ready for it.
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