Member meet-up – Midlands & SIAM SIG
Join itSMF UK’s SIAM SIG and the East Midlands Smart City Alliance to understand the Alliance’s Smart City approach to delivering test beds and solutions as well as a look […]
Join itSMF UK’s SIAM SIG and the East Midlands Smart City Alliance to understand the Alliance’s Smart City approach to delivering test beds and solutions as well as a look […]
Remember the bad old days of waterfall projects being thrown over the fence? Now we’re in an Agile world that’s sorted and we’re all happy, aren’t we? Oh, so it’s […]
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The aim of our focus day is to pull together enough content to write a white paper “Problem Management and ITIL 4 – the transition”. During the day we will precis the key areas of ITIL 4 and consider how problem management might both add value to and derive value from the latest guidance.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
Building on the format of our ever popular Member Meet-ups, this interactive online event will include a presentation on ITIL 4 Create, Deliver and Support from Barclay Rae and Enterprise Service Management from University of Glasgow. The agenda also includes time for group breakout discussions.
Building on the format of our ever popular Member Meet-ups, this online event will include a presentation from Emily Bristow, titled 'Intelligent Automation 101', followed by Oliver Tanner & Marouane Mraihi from ServiceNow discussing 'Artificial Intelligence and Machine Learning in ITSM'.