Introduction to ITSM – Part 2

This interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
Business Simulation – SIAM

Cooperation between business and IT suppliers does not happen by itself – it requires direction! The governance of outsourcing is a high-priority agenda item for organisations. In this simulation, you will experience what it means to run an IT service with the support of multiple suppliers.
Online Business Simulation – DevOps

This event demonstrates the business value and positive impact of a DevOps approach. By helping to clearly communicate the DevOps case for change, it creates shared understanding and commitment towards Development and Operations working together as a high-performing team.
New structure for itSMF UK news
We’ve made a couple of changes to the itSMF UK website to improve access to our news and content. The News & Media menu now has separate links to latest […]
New ‘Introduction to ITSM’ event launched

While most of our member events are aimed at professionals with at least some experience of service management, we are delighted to announce a brand new Introduction to ITSM. We’re often […]
New director to join the itSMF UK Board

itSMF UK are delighted to welcome Kevin Sharp to the Board of itSMF UK following last month’s member election, replacing Tristan Thorpe from the Department for Work & Pensions, who […]
Online Masterclass – SAFe Simulation

This simulation is for managers and team leads to learn what SAFe is all about and how to use it and for employees who work in teams and want to learn how to apply SAFe principles in their own work.
Online Masterclass – SAFe Simulation

This simulation is for managers and team leads to learn what SAFe is all about and how to use it and for employees who work in teams and want to learn how to apply SAFe principles in their own work.
Online Masterclass – DevOps Simulation

This event demonstrates the business value and positive impact of a DevOps approach. By helping to clearly communicate the DevOps case for change, it creates shared understanding and commitment towards Development and Operations working together as a high-performing team.
Online Masterclass – DevOps Simulation

This event demonstrates the business value and positive impact of a DevOps approach. By helping to clearly communicate the DevOps case for change, it creates shared understanding and commitment towards Development and Operations working together as a high-performing team.
POP! The Power of People

February 18 15:55 EST (20:55 GMT) Perseverance lands on Mars. Unfortunately this was somewhat later than the itSMF UK MarsLander team, who successfully completed their touchdown at 15:30 GMT. Pipped […]
itSMF UK convenes its Leadership Council

itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, […]