Join us for an insightful webinar on PeopleCert’s Accredited Tool Vendor (ATV) Programme, designed to provide businesses with a list of accredited tool vendors that create and implement ITSM tools aligned with ITIL best practices. This programme offers authoritative confirmation by PeopleCert that vendors’ teams and tools adhere to ITIL standards, instilling trust and confidence in end customers.
Reflecting on a decade of progress and challenges in Problem Management, we recognise significant strides that have been made, along with some obstacles that have been encountered. As we look ahead, we identify future directions that will shape the evolution of Problem Management.
This webinar focuses on connecting the various disciplines in IT management, breaking down the silos to optimise and streamline IT management.
The world of IT Service Management (ITSM) is evolving at a rapid pace, join this webinar to learn about the trends shaping ITSM in the coming years.
In this session, you will learn how to create a Journey Map, and the key datasets that need to be captured that help you see what is happening today v’s where you need to be tomorrow and help you on the path toward meeting your desired goals and strategy.
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