Webinar – New ITIL for AI Governance: How to adopt AI without losing control
Continuing with the ITIL (Version 5) webinar series, we are delighted to welcome back Roman Zhuravlev, Senior ITIL Architect at PeopleCert, and James Finister
Free
5 events found.
Webinar Events
Events
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Online Delivery
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Webinar – From IT support to enterprise nerve centre: ESM is the CIO’s AI-era edge
Online DeliveryThis webinar explores how CIOs can move beyond traditional IT management to become true enterprise technology leaders in an AI-driven world. Drawing on insights from Snowflake CIO Mike Blandina, we’ll examine how Enterprise Service Management can position technology as the central nervous system of the business. Join us to learn how strategic ESM enables governance, responsible AI, and measurable business outcomes—without falling into the trap of “imposter ESM.”
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Webinar – Understanding ITIL® (Version 5): Qualification Scheme and Certification Pathways
Online DeliveryThis webinar will provide an overview of ITIL (Version 5) and its associated qualification scheme. The session will explore the qualification scheme in detail, including the available modules, possible learning journeys, and the audiences each certification is designed to support.
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Webinar – Service Configuration & IT Asset Management: All the Gear, No Idea?
Online DeliveryTaking place alongside the publication of the whitepaper, this webinar will share the key findings from the research highlighting the common gap between investment in technology and the governance, ownership and processes required to make that technology effective.
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Webinar – Change Management: Reflecting on a decade of progress and challenges
Online DeliveryTaking place alongside the publication of the whitepaper, this session will explore how member organisations are responding to the impact of AI, automation, digital products and new delivery models, while continuing to balance speed, innovation and service stability. We'll discuss how Change Management success is being measured, how organisations are communicating and demonstrating value, and what practitioners believe needs to change to meet future demands.
Free