XLA24 – Experience Management & XLAs
Experience Management & XLAs - open to all and FREE for itSMF UK members, join us on the 4 July at Mercedes-Benz World for XLA24!
Free
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Experience Management & XLAs - open to all and FREE for itSMF UK members, join us on the 4 July at Mercedes-Benz World for XLA24!
Network with other members over popcorn and burgers, and enjoy a day of service management content and case studies from PeopleCert, BT, DWP, and University of Birmingham.
This SM Forum views ESM from a number of different perspectives, to help participants understand what it really means to apply service management best practice where it’s needed most. Bringing together practitioners with ESM experience in various industry sectors, it offers a excellent opportunity to review and discuss the key issues involved.
Focusing on health and wellbeing at work is essential for maintaining a balanced and productive life. This event will focus on topics such as burnout recovery, menopause and mental health, and stress management techniques, all of which are crucial for anyone navigating the modern workplace.
This SM Forum offers a very practical view of ITAM, with two case studies that demonstrate the essentials of asset management at different levels of maturity. The event also considers the current state of ITAM within the broader service management environment, and looks at the latest developments in ITAM tooling.
Ahead of International Women’s Day, join the itSMF UK Women in ITSM Community at Center Parcs Woburn Forest for a day dedicated to making time for YOU. In the hustle and bustle of daily life, it’s easy to forget to prioritise ourselves – but this day is all about taking a step back and investing in your own development and growth in our industry.
This SM Forum brings together a distinguished line-up of industry leaders and practitioners with experience in this area, offering case studies from different sectors and delving into the 2025 SIAM Body of Knowledge (BoK). With SIAM practices shaping service delivery in many organisations, this event offers a timely and very relevant update.
This event brings together an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact.
Join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with PeopleCert, Vodafone and more.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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