Online Member Meet-up – How to get the most out of your IT Consultants
This is a one hour panel discussion and Q&A investigating the role of ITSM consultants in organisations, and how to get the best out of them.
This is a one hour panel discussion and Q&A investigating the role of ITSM consultants in organisations, and how to get the best out of them.
This in person member meet up will focus on the value of alignment with external standards. We will explore why these standards were pursued, who was involved, what actions they took, lessons they learned, and of course, the value of maintaining the accreditation.
As part of our proud commitment to the Armed Forces Covenant, itSMF UK recently formed a Community of Practice to bring together military veterans, reservists, employers and service providers with an interest in supporting those transitioning from the Forces to mainstream service management.
Asset management is something that organisations everywhere struggle with. What structures have been put in place that can help us get to grips with this ? What works in translating it from theory into practice. Join us on this in person event and find out how!
Service management as a profession is often overlooked alongside more familiar job choices. As the function that manages the delivery of IT services (and increasingly other business services) to customers, […]
Transitioning from a military career to civilian life can be daunting. Delving into the crucial topic of Mental Wellness during this challenging process, this event is designed to provide valuable insights and support to those facing this significant life change.
The service management market is in flux as certification bodies compete for dominance, and various best practices are under scrutiny. Join us to discusses the result of a seven-month project that conducted research with CXO leaders in large organisations and thought leaders in the service and experience management community.
In this session, the CoP will explore the exciting deliverables the community hopes to achieve, share some exciting news and discuss potential opportunities for the group.
On International Woman's day, join the conversation and be part of the movement towards empowerment and inclusion of woman in the ITSM workplace.
Come and join your peers for this in-person member meet up event where we'll see real-world examples of Asset Management, Major Incident Management and Enterprise Service Management from itSMF member organisations – lessons learned and ideas to take away guaranteed.