Join us at National Rail Museum in York, to experience rapid change in a safe, simulated environment, adopt AIOps and ITXM in Enterprise Service Management, improve processes, and celebrate success.
In ITSM Tooling Uncovered, there are absolutely no vendors and no product pitches. All sessions are delivered by member organisations from sectors including telecoms, finance, education, and healthcare. Presenters share real‑world, practical insights into how they selected, implemented, and optimised their ITSM tools - without sales influence or promotional agendas.
This SM Forum brings together a distinguished line-up of industry leaders and practitioners with experience in this area, offering case studies from different sectors. With SIAM practices shaping service delivery in many organisations, this event offers a timely and very relevant update.
Join us at Fort Nelson in Portsmouth, to experience rapid change in a safe, simulated environment, adopt AIOps and ITXM in Enterprise Service Management, improve processes, and celebrate success.
XLA27 takes place at Bletchley Park on 8 July 2026. This event offers an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact. Join us at XLA27 for great content, discussions and networking opportunities.
Exploring AI’s Impact on IT Service Management. Join us Online for an event focused on the transformative role of AI in IT Service Management (ITSM).This event offers a unique opportunity to gain insights from leaders in the field.
Step behind the curtain at the Magic Circle, London, on 5 October 2027 and join leading ITSM practitioners for a spellbinding day exploring ITIL practices, service management innovation and real-world transformation stories. Discover the secrets behind successful improvement journeys, connect with fellow professionals and leave inspired with fresh insights and practical techniques to make your service management strategy truly magical.