There are some pairs of things in this world where it is not always crystal clear what the actual difference
Matt Hoey
January 31, 2017
There are some pairs of things in this world where it is not always crystal clear what the actual difference
What and why ‘Digital Transformation’? We all love a hype don’t we? — and Digital Transformation is our current amore…
ITSM vendors LANDESK and HEAT Software recently announced their intention to merge. More specifically, LANDESK have joined forces with investment
Service Catalogue is a single term that is interpreted and used in a number of different ways. It is a
How would you explain service management to a quantum physicist? Recently I thought I was going to have to do
The Professional Service Management Framework (PSMF) explores how doing service management in our organisations involves more than just ITIL processes.
Paul Wilkinson reports on one of the most popular interactive elements of conference. The theme of ITSM16, the itSMF UK
In the lead up to ITSM16, we’ll be posting blogs from various people answering a simple Q&A about ITSM16 and
In the lead up to ITSM16, we’ll be posting blogs from various people answering a simple Q&A about ITSM16 and
In the lead up to ITSM16, we’ll be posting blogs from various people answering a simple Q&A about ITSM16 and
In the lead up to ITSM16, we’ll be posting blogs from various people answering a simple Q&A about ITSM16 and
With our growing dependency on IT, we need to start delivering services in the way that our customers really want
FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.
17 September, 09:30 – 16:30