ITSM23 main sponsors announced
itSMF UK are delighted to announce that our 6 main sponsors for ITSM23 have now been confirmed. We welcome back 4me and KTSL, who also sponsored ITSM22, and are very pleased to welcome four new partners: Micro Focus, HaloITSM, Clearvision and Moveworks.
ITSM23: Call for Speakers now open
The Call for Speakers is now open for ITSM23 – our annual Conference and Awards – which this year returns to the Madejski Stadium in Reading on 13th-14th November. We’d love to hear from anyone with a good story to tell – practical educational sessions and real-life experience delivered by service management practitioners.
Webinar – 2023 Business Simulation Launch
Working with our simulation partner GamingWorks, we are delighted to expand the range of events available to members for free during 2023. This webinar explores the benefits of business simulation events and provides an overview of each simulation and the relevant target audience.
Online Masterclass – Human-centred design for ITSM
This masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.
BT the first organisation to complete a fully certified ITSM Maturity Assessment
BT has become the very first organisation globally to complete a fully certified ITSM Maturity Assessment based on the ITIL Maturity Model. The assessment, designed to measure an organisation’s service management capabilities, was conducted by itSMF UK in their role as an Axelos Consulting Partner.
Online Masterclass – Post Incident Review
Designed for those responsible for creating effective Post-Incident review reports, this event offers a straightforward way to show the relationships between a variety of different causal factors, in a practical case-led event.
Online Masterclass – Major Incident Management
Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Major Incident Management
Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Business Simulation – ITIL 4 in Action
This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.
Business Simulation – ITIL 4 in Action
This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.
Webinar – Getting started with the ITIL 4 Extension Modules
Roman Zhuravlev will provide an introduction to the two ITIL 4 Extension Modules announced towards the end of 2021.
Online Masterclass – ITIL 4 in Action Simulation
This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.
