ITSM23: all sold out and raring to go!

Thank you to all the delegates, speakers and sponsors who are supporting this year’s annual itSMF UK Conference and Awards. We’re sold out and looking forward to two days of excellent content and networking at Madejski Stadium in Reading.
itSMF UK Challenge Cup – The winner is…

We’d like to thank all 28 teams for taking the time to participate in our inaugural itSMF UK Challenge Cup competition!
Webinar – The Secret Sauce is Execution: Getting things done

Why does “getting things done” seem so difficult at times? You seem to be making progress when all of a sudden so many things just get in the way! This session focuses on the critical value component of “Execution”
Webinar – Discover your Uniqueness, Increase your Value

You may have heard this before, but there is truly no one on this planet who is EXACTLY like you. Nor is there another organisation which is EXACTLY like yours. Joining this session might just make a “difference” in your career.
Online Masterclass – Human-centred design for ITSM

This masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.
Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Post Incident Review

Designed for those responsible for creating effective Post-Incident review reports, this event offers a straightforward way to show the relationships between a variety of different causal factors, in a practical case-led event.
PSMA23 FINALISTS ANNOUNCED

Find out more about this year’s award finalists.
New team member at itSMF UK

We’re very pleased to announce a new addition to our operations team at itSMF UK, Gail Knight.
New faces on the itSMF UK Board

itSMF UK are delighted to welcome Cristan Massey, Keith Reeves, and Vawns Murphy to the Board of itSMF UK following last month’s member election.
Webinar – Leverage your way to greater VALUE!

If you don’t understand leverage, you’re probably working too hard. Join this enlightening session to learn how to leverage your way to greater value.