Member meet-ups return with all things SIAM

For many years, regional meet-ups were the lifeblood of itSMF UK. During the Pandemic, we turned to Zoom and Teams to share the collective expertise of our members; but there’s nothing like an in-person event to provide the networking opportunity that the service management community really appreciates. On 13 September Leeds Building Society (LBS) hosted a return to the in-person format with a well-attended discussion of all things SIAM – Service Integration and Management.
New structure for itSMF UK news
We’ve made a couple of changes to the itSMF UK website to improve access to our news and content. The News & Media menu now has separate links to latest […]
The stereotype of cyber security

Cyber security is not all about geeky hackers in their bedrooms. Jordan Wray explains how he started his career in cyber at BT.
Congratulations to the PSMA22 award finalists!

Our short-listed award nominees have been announced. Why not take a look?
Co-creating value within a community

David Barrow explains how co-creation of value requires a strong partnership between all stakeholders involved in delivering a service.
New ‘Introduction to ITSM’ event launched

While most of our member events are aimed at professionals with at least some experience of service management, we are delighted to announce a brand new Introduction to ITSM. We’re often […]
New director to join the itSMF UK Board

itSMF UK are delighted to welcome Kevin Sharp to the Board of itSMF UK following last month’s member election, replacing Tristan Thorpe from the Department for Work & Pensions, who […]
ITSM22: the agenda is live
The ITSM22 agenda is now live, and features industry leaders and subject matter experts from organisations as diverse as Danske Bank, the Ministry of Defence, Legal & General, Fujitsu, BT Enterprise, Vodafone, Kingfisher, cinch, the Home Office, Experian and the University of Oxford.
Great to be back in person at SITS22!

Last week the team spent a great couple of days meeting members, partners and friends of itSMF UK at SITS22 – it was so nice being able to meet in person again after the restrictions of the last couple of years.
PSMA22 – call for nominations now open

2022 promises to be an exciting year for itSMF UK awards, as we return to announcing the results at our annual gala dinner on 14th November. PSMA22 offers a great […]
ITSM22 Call for speakers now closed

We’re delighted with the huge response to our Call for Speakers for ITSM22, which takes place on 14-15 November in Reading. The Call is now closed, and the Conference team […]
Download our monthly round-up for March…

There’s so much going on in itSMF UK now that it’s hard to keep track of all our events and services. Each month we’ll be producing a short PDF that’s […]