The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
This webinar will cover tips, tricks and recommendations from a Knowledge Management expert on how to get started on the journey to effective and sustainable knowledge sharing across your teams.
Join us for an introduction to Knowledge-Centred Service (KCS®) - an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
itSMF UK are delighted to welcome Matt Hall from Quilter and Stin Mattu from Upland Software as the presenters for our next online Member Meet-up event. Facilitated by Member Group Chair Chris Kingsbury, this interactive event will focus on Knowledge Management.
Join us for an introduction to Knowledge-Centred Service (KCS®) - an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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