Member Meet-up – Customer experience
People will forget what you said, people will forget what you did but people will never forget how you made them feel and have we stopped caring about customer service in the UK? Come and hear more....
Free
10 events found.
Member Meet-ups and Communities of Practice
Events
-
-
BT Manchester Four New Bailey, Stanley Street, Salford, Greater Manchester, United Kingdom
-
-
Online Member Meet-up: How do we measure success in ITSM
Online DeliveryThe modern world of work is hectic. We’re all mad-busy working in ITSM doing ‘stuff’. But how do we know we’re working on the right things? How do we know we’re adding value? Join this member meet-up to learn from, and to share, experiences on what’s worked well and what hasn’t quite hit the spot.
Free -
Meet-up: The Journey to AI Ops
BT Northern Ireland BT, Lanyon Place, Belfast, Northern Ireland, United KingdomWhether you are very mature in your journey to AI Ops or whether you are just considering starting out, this hot topic deserves the spotlight for a few hours of your time.
Free -
-
Community of Practice: From Armed Forces to Service Management – making your skillset count
Online DeliveryFollowing the recent creation of our Armed Forces Community of Practice, this online event explores both practitioner and corporate views, identifying the opportunities and challenges involved in making the move from the military world to Civvy Street.
Free -
-
Online Member Meet-up – How to get the most out of your IT Consultants
Online DeliveryThis is a one hour panel discussion and Q&A investigating the role of ITSM consultants in organisations, and how to get the best out of them.
Free -
Member Meet-up – Aligning for success!
BT Manchester Four New Bailey, Stanley Street, Salford, Greater Manchester, United KingdomThis in person member meet up will focus on the value of alignment with external standards. We will explore why these standards were pursued, who was involved, what actions they took, lessons they learned, and of course, the value of maintaining the accreditation.
Free -
-
Community of Practice: Armed Forces
Online DeliveryAs part of our proud commitment to the Armed Forces Covenant, itSMF UK recently formed a Community of Practice to bring together military veterans, reservists, employers and service providers with an interest in supporting those transitioning from the Forces to mainstream service management.
Free -
Member meet-up – What does good look like for ITAM and how do we get there?
Devonshire Hall Fenton Room, Cumberland Road, Headingley, Leeds, West Yorkshire, United KingdomAsset management is something that organisations everywhere struggle with. What structures have been put in place that can help us get to grips with this ? What works in translating it from theory into practice. Join us on this in person event and find out how!
Free -
-
Service management – where do I start?
Online DeliveryService management as a profession is often overlooked alongside more familiar job choices. As the function that manages the delivery of IT services (and increasingly other business services) to customers, […]
Free -
-
Community of Practice – Armed Forces – Navigating the Path to Mental Resilience During Military Transition
Online DeliveryTransitioning from a military career to civilian life can be daunting. Delving into the crucial topic of Mental Wellness during this challenging process, this event is designed to provide valuable insights and support to those facing this significant life change.
Free
