Join us for a dynamic and practical session focused on how we can work together to inspire young people to explore careers in Service Management. This session is all about giving back to our industry by opening doors for the next generation.
Join us as part of the Armed Forces Community of Practice (COP) — whether you're an existing member or new to our group — as we continue exploring ways to serve this community.
Following the success of our International Women's Day event for this community, we'd like you to join us to further strengthen some of the relationships in our network. Come and connect with the Women in ITSM network for an energising session of speed networking and real talk on the trends shaping our industry today.
Join our lunch and learn panel for a Q&A session where industry professionals share their view of points to consider on the challenges of availability management and the ever-changing market.
We are going back to basics on risk management so if you're new to risk management, whether it's due to being subject to the new DORA regulations, or you just need to add a risk management component to your ITSM environment, then Friday the 13th is actually your lucky day.
In this session, you will learn how to create a Journey Map, and the key datasets that need to be captured that help you see what is happening today v’s where you need to be tomorrow and help you on the path toward meeting your desired goals and strategy.
Once our controls are in and running, then we may feel that we are managing our assets and reaching compliance. But how do we get to that point? What leadership should we be providing and how do we communicate with our leaders?
Learn how Service Design as a practice was established, with a dedicated process owner, as part of the wider Service Management Team at the University of Birmingham.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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