Online Event – Change Management: Lunch & Learn
Join a panel of ITSM professionals from CGI who will share their stories of how they have formed their careers in (or involving) Change Management.
Free
10 events found.
Member Meet-ups and Communities of Practice
Events
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Online Delivery
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Online Event – Major Incident Management: Lunch & Learn
Online DeliveryIn this session we will discuss with a panel of experts who have all had hands on experience of managing major incidents. We will look at techniques for limiting the impact of incidents when they occur.
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Online Event: Transforming CX – The dynamic duo of Service Desk & Change Enablement
Online DeliveryAt this Online member meet up, we will discuss Transforming CX: The dynamic duo of Service Desk & Change Enablement
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Online Event – Service Design: Lunch & Learn
Online DeliveryThis event will provide you with a framework and the information you need to capture when writing your Service Design.
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Armed Forces COP – Military Values in ITSM
Online DeliveryJoin us for a panel-led discussion exploring the valuable skills of military personnel and their applicability in IT Service Management.
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Online Event – Problem Management: Lunch & Learn
Online DeliveryA lunch and learn session when you can nibble on your sandwiches and learn how Computacenter and Brillio solved the “problem” issue.
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Member meet-up – The future’s bright
The University of Dundee Dalhousie Building, Old Hawkhill, DundeeWhether you are looking at Service Management from an IT or Enterprise-wide perspective, we live in interesting times. Come and join your peers for a face-to-face meet up hosted by the University of Dundee where we’ll hear real-world examples of developments in AI, UI and ESM, and have plenty of time for networking too.
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Member meet-up – ITAM for business value
Devonshire Hall Fenton Room, Cumberland Road, Headingley, Leeds, West Yorkshire, United KingdomWe know that we ought to be in control over how our IT assets are used. But that’s quite challenging in a world of widespread cloud usage, mobile apps and people using their own devices. What should we be doing? How does it add business value? And how do we demonstrate that to senior management?
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Member Meet-up – Service Management Workshops that drive results!
Reading FC Conference Centre Madejski Stadium (Select Car Leasing Stadium), Reading, Berkshire, United KingdomCome on a journey to plan and run collaborative and engaging workshops.
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Women in ITSM CoP – Bust the imposter syndrome and gain confidence to rise and thrive!
Online DeliveryAt this the launch of the 'Woman in ITSM' CoP, join us to gain a deeper understanding of your own imposter psychology and take away some new coaching practices to rise and thrive in your career.
Free
