Community of Practice – Strategy and Planning Meeting
An informal catch up and open discussion with Strategy and Planning chair and community members.
Free
10 events found.
Member Meet-ups and Communities of Practice
Events
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Online Delivery
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Member Meet-up – Why did we ever do it that way?
University of Glasgow University Library, Hillhead Street,, Glasgow, United KingdomIt’s been challenging to adapt to new ways of working and providing services, but it has made us question what we do and why/how we do it. In this interactive session we’ll look at some real-world examples of things we’ll never do or look at in the same way again.
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Community of Practice – Management of Service Meeting
Online DeliveryAn informal 30 minute catch up between the Community Chair and members which will allow for open discussions reviewing 2022.
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Community of Practice – Armed Forces
Online DeliveryPlease join us for our initial meeting where we can discuss our existing Armed Forces Community, what we want to build, the outcomes we aim to produce and our initial ways of working.
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Member Meet-up – Customer experience
BT Manchester Four New Bailey, Stanley Street, Salford, Greater Manchester, United KingdomPeople will forget what you said, people will forget what you did but people will never forget how you made them feel and have we stopped caring about customer service in the UK? Come and hear more....
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Online Member Meet-up: How do we measure success in ITSM
Online DeliveryThe modern world of work is hectic. We’re all mad-busy working in ITSM doing ‘stuff’. But how do we know we’re working on the right things? How do we know we’re adding value? Join this member meet-up to learn from, and to share, experiences on what’s worked well and what hasn’t quite hit the spot.
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Meet-up: The Journey to AI Ops
BT Northern Ireland BT, Lanyon Place, Belfast, Northern Ireland, United KingdomWhether you are very mature in your journey to AI Ops or whether you are just considering starting out, this hot topic deserves the spotlight for a few hours of your time.
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Community of Practice: From Armed Forces to Service Management – making your skillset count
Online DeliveryFollowing the recent creation of our Armed Forces Community of Practice, this online event explores both practitioner and corporate views, identifying the opportunities and challenges involved in making the move from the military world to Civvy Street.
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Online Member Meet-up – How to get the most out of your IT Consultants
Online DeliveryThis is a one hour panel discussion and Q&A investigating the role of ITSM consultants in organisations, and how to get the best out of them.
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Member Meet-up – Aligning for success!
BT Manchester Four New Bailey, Stanley Street, Salford, Greater Manchester, United KingdomThis in person member meet up will focus on the value of alignment with external standards. We will explore why these standards were pursued, who was involved, what actions they took, lessons they learned, and of course, the value of maintaining the accreditation.
Free
