Digital Transformation Business Simulation
Join us at Newcastle United Football Club, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Free
10 events found.
Masterclass Events
Events
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Newcastle United Football Club Newcastle United Football Club, St James Park, Newcastle, United Kingdom
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Online Masterclass – IT Asset Management
Online DeliveryIT Asset Management has evolved from an administrative function to a key strategic initiative for the delivery of IT services. From efficient use of IT budgets and meeting compliance obligations to providing a solid foundation for Information Security, IT Asset Management is an essential element of IT Management.
£295 -
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Online Masterclass – Change & Release Management
Online DeliveryTo operate without formal change and release management capabilities in place risks regular service disruption and adverse impacts to business operations. Instead, attend this event and learn how to minimise risk, reduce service outages, and increase efficiency across IT and business operations.
£295 -
Online Masterclass – Major Incident Management
Online DeliveryTo effectively manage the bridge communications and actions, you will learn why it’s important to separate 4 thinking processes into separate conversations and experience how to manage the visualisation of them in a 4-colour dashboard.
£295 -
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Introduction to ITSM – Part 1
Online DeliveryDesigned for apprentices, graduates and those moving into ITSM for the first time, attendees will be able to understand best practice for key areas in ITSM, how they work together, and most importantly what each practice needs to do for them all to work cohesively to provide ultimate value for the customer.
£99 -
Introduction to ITSM – Part 2
Online DeliveryThis interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
£99 -
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Online Masterclass – Major Incident Management
Online DeliveryThis masterclass offers a mature, tried and tested approach to major incidents for Major Incident Managers. Using a major incident case study, participants will relive the frustrations and joys of handling conflicting demands and present a flexible dashboard to help hold the whole thing together.
£295 -
Online Masterclass – XLA Design – Pilot
Online DeliveryThe focus for this masterclass is to help organisations understand what experience is, why it is important and key considerations when implementing experience measures/XLAs.
£99 -
Online Masterclass – Cultural Change
Online DeliveryChange is a constant feature of everyone’s life, affecting people at all levels within all organisations globally. How individuals cope and deal with change can of course be very different. This event will be of significant benefit to anyone who is tasked with supporting others through change and taking some form of personal responsibility for ensuring change is successfully implanted into the organisation.
£295 -
Online Masterclass – Kanban for ITSM
Online DeliveryIn this interactive masterclass we will not only discuss what Kanban is, how it compares to other management tools, and how it is practiced; we will also help you understand who you are, where you are within your organisations network of services, and what you can do there to improve your service performance and your organisations fitness for purpose.
£295
