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Online Masterclass – Cultural Change

20 November, 2025, 09:30 - 16:00
£295

All companies deal with change, but not all do so in a consistent and controlled way, i.e. with a formal change management capability. Plus, too many are relying on documents and spreadsheets to plan business-impacting changes – resulting in delays, confusion, and loss of business earnings.

Change is a constant feature of everyone’s life, affecting people at all levels within all organisations globally. How individuals cope and deal with change can of course be very different. For those who have been working in one of the many sectors affected by change, the changes involved are profound. This may include an individual’s position, status, salary and self esteem being adversely affected.

Most employees feel a distinct lack of control when major changes occur, many feel that they have had no say in whether the change should go ahead or not. In most situations employees are not fully and authentically committed to the change because they do not feel any ownership of the change itself.

Handling change is one of the most challenging tasks that leaders face. It involves the skills of analysing and planning, of communications, of training, of implementation and evaluating. Most importantly, it involves managing people. People and their individual reactions to change are one major reason why managing change can be so difficult.  Change in your own organisations structure, rules and policies will undoubtedly require employees at all levels to make a positive contribution and demonstrate the right attitude. This programme is designed to help individuals to plan and cope with the changing times ahead.

Target Audience

This event will be of significant benefit to anyone who is tasked with supporting others through change and taking some form of personal responsibility for ensuring change is successfully implanted into the organisation.  Jonathan Kersey is a highly dedicated and accomplished training consultant, executive coach and leader with excellent communication and interpersonal skills. He operates with business partners at every level to establish mutual understanding, develop highly productive relationships, and deliver first class training and coaching. Proven personal and professional development capabilities complement a deep desire to help business partners achieve their goals through continually improving their skills and knowledge. Extremely adaptable, with a focus on creating highly effective and enjoyable learning environments in order to maximise results and ROI.

BOOK YOUR PLACE

What will it involve?

In this interactive event we will cover:

  • The Transition Curve – A model to embed change
  • Defining organisational change positive & negative outcomes
  • The impact of change – practical & emotional consequences
  • The Kotters 8 steps to effective change
  • Overcoming Barriers to Change
  • Developing & Promoting a Changing Culture
  • Understanding how change can bring about organisational conflict
  • Measuring the success of change.

What are the key benefits of attending?

Benefits include, but are not limited to:

  • Clarify and understand how to identify the success factors and opportunities that will both initiate desired change and support imposed change
  • Understand why so many major change initiatives fail to achieve their original stated objectives
  • Identify the forces for change which are likely to affect their department and organisation
  • Analyse and evaluate a proposed change in their organisation at a leadership and individual level
  • Become an advocate of change, championing its cause
  • Demonstrate a clear and competent understanding of some key change models in the context of application in their workplace
  • Develop a workable strategy that will provide a road map for successfully managing change within the limits and boundaries of personal accountability

Delivery platform

This online session will be delivered using the Zoom platform.

PeopleCert ITIL CPD Points

itSMF UK members will automatically earn 7 ‘Professional Education’ ITIL CPD points for attending this event – more details available here.

How much does it cost?

Places are available to itSMF UK members for £295.00 + VAT.

Not yet a member? You’ll be shown a price of £460 + VAT which includes an ‘Individual’ level annual membership.  To find out about other membership levels, benefits and costs please click here.

REGISTER NOW!

online remote

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Venue

  • Online Delivery

Organiser