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“What do we want?”
“VALUE!”
“When do we want it?”
“NOW!”
“Focus on Value” is the first of the ITIL 4 guiding principles. From ITIL to Lean to DevOps, the concept of VALUE is a common thread shared by almost every best practice, standard and methodology. Understanding, focusing upon and improving value is ultimately the most important thing any product or service organisation can do. So why do so few organisations REALLY focus on value?
In collaboration with multiple itSMF country chapters, this webinar introduces the back-to-basics model, concepts and guidance on how to maximise your organisation’s value explored within the exciting book, “The V*A*L*U*E Formula”, by Ken Wendle.
This insightful and entertaining session will explore the following topics:
As an author, speaker and facilitator, Ken Wendle is a catalyst for higher performance, better results and greater value. In addition to his highly acclaimed book, “The V*A*L*U*E Formula”, Ken has written numerous business articles. He has been a guest on multiple podcasts and has delivered his unique insights as a keynote and featured speaker around the world. His energetic, humorous, entertaining, pragmatic, informative, insightful, and topical presentations consistently earn the highest praise.
This webinar will be delivered using Microsoft Teams.
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
Please register using the link below and access details will be sent to you 48 hours before the webinar start date.
remote
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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