ITIL

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Online Masterclass – Major Incident Management

Online Delivery

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.

£295

Webinar – ITIL Certification renewal process & updates

Online Delivery

This webinar offers an in-depth look into renewing ITIL certifications. As ITIL represents the globally recognised Best Practice framework for IT Service Management, it's essential for IT professionals to keep their certifications current.

Free

Online Masterclass – Human-centred design for ITSM

Online Delivery

This masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.

£295

Business Simulation

The National Museum of Computing Block H, Bletchley Park, Milton Keynes, Buckinghamshire, United Kingdom

Join us at Bletchley Park, home of the Codebreakers, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.

Free

Online Masterclass – Post Incident Review

Online Delivery

Designed for those responsible for creating effective Post-Incident review reports, this event offers a straightforward way to show the relationships between a variety of different causal factors, in a practical case-led event.

£295

Business Simulation

Alton Towers Resort Farley Lane, Stoke-on-Trent, United Kingdom

Join us at Alton Towers Hotel, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.

Free

Online Masterclass – Major Incident Management

Online Delivery

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.

£295