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Lean
Think of this word? What does it mean to you? How does it make you feel? Slim, decreasing waistline, ability to move quickly, improve yourself or your business repeatedly? If these are your thoughts, then you appreciate why Daniel Jones and Jim Womack chose this word in the ‘90s to describe what they had learned from the works of Demming, Goldratt, and Toyota. They had no idea that lean would become today’s pervasive movement, with thousands of organisations benefiting from the value, practices, and principles.
IT Service Management
Now consider the phrase “IT Service Management? IT helps organisations create, support, and improve their services and products, which I hope springs to mind. Very lean, isn’t it? ITSM takes advantage of Lean in every practice of helping technology teams, leaders, and suppliers use technology in unique ways:
This online Masterclass will be delivered using Zoom and you can test your compatibility with Zoom here.
Places are available to itSMF UK members for £295.00 + VAT.
Not yet a member? You’ll be shown a price of £460 + VAT which includes an ‘Individual’ level annual membership. To find out about other membership levels, benefits and costs please click here.
Please contact the office on +44 (0) 118 918 6500 to discuss a dedicated delivery of this event for your organisation.
online remote