Leadership Council Meeting
The itSMF UK Leadership Council is an initiative to bring together senior service management professionals from our member organisations, to discuss issues of common concern and help develop strategic guidance for the service management community.
Community of Practice – Strategy and Planning Meeting
Following productive discussions on building a catalogue of Frameworks, Standards and Bodies of Knowledge, this Strategy and Planning CoP meeting will open the floor up to discuss which topics we focus on for the remainder of 2021.
Leadership Council Meeting
The itSMF UK Leadership Council is an initiative to bring together senior service management professionals from our member organisations, to discuss issues of common concern and help develop strategic guidance for the service management community.
Community of Practice – Strategy and Planning Meeting
As the Strategy and Planning Community of Practice has agreed to develop a catalogue of Frameworks, Standards, Bodies of Knowledge and Methodologies this session will review a second draft with members.
Community of Practice – Strategy and Planning Meeting
At the Strategy and Planning CoP meeting in April it was agreed that Frameworks was the top topic of interest and will be the theme for this May’s CoP meeting facilitated by Mark Burgess, Group chair
Leadership Council Meeting
The itSMF UK Leadership Council is an initiative to bring together senior service management professionals from our member organisations, to discuss issues of common concern and help develop strategic guidance for the service management community.
Community of Practice – Strategy and Planning Meeting
Following the official Communities of Practice kick off on 5th of March, Mark Burgess, Group chair, will facilitate the second meeting for the current community members.
Community of Practice – Strategy and Planning Kick off
Following the official Communities of Practice launch on 25 January Mark Burgess, Group chair, will facilitate a virtual introduction for the current community members with a view to plan future events and ways of working for the CoP.
Webinar – Setting a strategic direction & capability for your Service Desk
This webinar will look at how service desks can build a sustainable strategic capability and focus. It will cover aligning a service desk strategy to the organisation, stakeholder and team engagement and how the service desk needs to create a positive identity.
