Bridge in London

Masterclass – Problem Management

Everything is Problem Management – or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task and few resources to work with. This masterclass will show you how to add value in the most difficult of circumstances!

Masterclass – Problem Management

Everything is Problem Management – or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task and few resources to work with. This masterclass will show you how to add value in the most difficult of circumstances!

Masterclass – Problem Management

Everything is Problem Management – or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task and few resources to work with. This masterclass will show you how to add value in the most difficult of circumstances!

Allstate NI

Masterclass – Problem Management

Everything is Problem Management – or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task with few resources to work. This masterclass will show you how to add value in the most difficult of circumstances!

SIG Focus Day – ITIL 4 & Problem Management

The aim of our focus day is to pull together enough content to write a white paper “Problem Management and ITIL 4 – the transition”. During the day we will precis the key areas of ITIL 4 and consider how problem management might both add value to and derive value from the latest guidance.

Masterclass – Problem Management

Everything is Problem Management – or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task with few resources to work. This masterclass will show you how to add value in the most difficult of circumstances!

Complexity

Complex Systems Break – The Changing Approach to Incident Management

The technology world is changing rapidly. If you stop and think about it for a moment, the level of technology we now hold in our hands through smartphones is incredible. If we go back to when my IT career started, computing power like that took 12-14 weeks to be delivered and needed a dedicated room …

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