Introduction to ITSM – Part 1
Designed for apprentices, graduates and those moving into ITSM for the first time, attendees will be able to understand best practice for key areas in ITSM, how they work together, and most importantly what each practice needs to do for them all to work cohesively to provide ultimate value for the customer.
itSMF UK Challenge Cup – The winner is…
We’d like to thank all 28 teams for taking the time to participate in our inaugural itSMF UK Challenge Cup competition!
Online Masterclass – Human-centred design for ITSM
This masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.
PSMA23 FINALISTS ANNOUNCED
Find out more about this year’s award finalists.
Introduction to ITSM – Part 2
This interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
New team member at itSMF UK
We’re very pleased to announce a new addition to our operations team at itSMF UK, Gail Knight.
New faces on the itSMF UK Board
itSMF UK are delighted to welcome Cristan Massey, Keith Reeves, and Vawns Murphy to the Board of itSMF UK following last month’s member election.
‘Link the logo’ competition – we have a winner!
Our ‘Link the logo’ competition has now closed. We’ve picked one lucky entrant out of the hat, and we’re delighted to announce that the winner of a full free place at the ITSM23 conference and awards dinner is Lee Young of Leeds Building Society. Congratulations Lee and thanks to everyone who took part!
Announcing the itSMF UK Challenge Cup – enter your team today!
The itSMF UK Challenge Cup is open to all member organisations and is FREE to enter.
ITSM23 Opening Keynote & Awards Special Guest
With the release of the ITSM23 conference agenda just a couple of weeks away, we are delighted to announce our Opening Keynote & Awards Special Guest.
PSMA23: celebrating service excellence
Do you work with service management teams or practitioners who go beyond the call of duty in delivering first-class service? Is it time to recognise those achievements by sharing their stories with other members of our community? If so, look no further than the Professional Service Management Awards, which open on 17th April.
ITSM23 main sponsors announced
itSMF UK are delighted to announce that our 6 main sponsors for ITSM23 have now been confirmed. We welcome back 4me and KTSL, who also sponsored ITSM22, and are very pleased to welcome four new partners: Micro Focus, HaloITSM, Clearvision and Moveworks.
