Welcome to our Annual Conference and Exhibition
Our 2019 conference returns to the popular 155 Bishopsgate venue in Central London on the 18th - 19th November
With presentations from organisations such as the Bank of England, BAE Systems, Danske Bank, Vocalink Mastercard, the Home Office, HM Land Registry, Johnson & Johnson, the Economist Group and OVO Energy, we can guarantee the best-quality networking experience in the business.
The two-day Conference features over 40 sessions covering agile ITSM; skills and professionalism; artificial intelligence; digital transformation; SIAM; well-being in the workplace; customer experience; continuous improvement; and incident management, plus all the latest information on ITIL 4, VeriSM, and other sources of industry best practice.
ITSM19 also offers a unique industry exhibition, running alongside the educational sessions, with over 30 stands representing the leading service providers and vendors in the industry. And don’t forget our celebrated Awards Dinner on the Monday evening, where you can help celebrate the achievements of ITSM’s leading lights.
Book YOUR PLACE TODAY!
A two-day conference pass for members, including your ticket to the Professional Service Management Awards dinner on the Monday evening, is priced at just £870 for members. Alternatively, a two-day ‘conference only’ pass is available to members for £750. All pricing excludes VAT.
Two Day Conference
Gain new and advanced knowledge on service management topics, trends, and best practices from over 40 educational sessions.
Meet the Keynote speaker
Greg Searle MBE will be this years Keynote Speaker and will be discussing peak performance in teams and individually.
ITSM19 Conference Guide
Check out the full guide to this years ITSM19 and start to plan your two days of learning and networking
Sponsors and Exhibitors
Interested in being a sponsor or Exhibitor at ITSM19?
Professional Service Management Awards
This year’s Professional Service Management Awards – including Service Transformation, Team of the Year, Young Professional, Thought Leadership, ITIL Experience, Ashley Hanna Contributor of the Year and Paul Rappaport Lifetime Achievement – will be presented at the Awards Dinner on the first evening of Conference on 18th November. Why not join the finalists for a fantastic evening of celebration and networking?
STAY THE NIGHT!
itSMF UK have agreed preferential rates for attendees at ITSM19 and PSMA19 with the following two hotels. Please settle your account direct with the hotel.
City Grange London, EC3N 2BQ
(15 mins walk)
Call the in-house reservations to book on +44(0)2078633700
Email: [email protected] quoting the group reference 171119PB
Rates: Sunday £109 + VAT; Monday £199 + VAT
Also worth considering:
Travelodge, London Liverpool Street, E1 7DB (7 mins walk)
Rates on application.