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Working Together for Better Service Management

Learn More

itSMF UK is the country’s leading membership association for service management professionals. Members range from individual service management practitioners to large multinational organisations – examples of which can be seen below. itSMF UK and its partners provide members with the knowledge, education, assets, and capabilities required to improve both their service management activities and the business outcomes they result in.

Membership Benefits OVERVIEW
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Conference & Awards

We are delighted to confirm we’ll be back at the Madejski stadium in Reading for ITSM24! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM24 offers a plethora of great content, discussions and networking opportunities.

Join us for:

  • Four tracks of first-class content from service management leaders
  • Flexible agenda format: jump between tracks as you wish
  • Recordings of the sessions you miss
  • Sunday networking reception
  • Round-table discussions
  • Face-to-face networking and interaction
  • Our PSMA24 annual awards gala dinner.
More about ITSM24
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Professional Service Management Awards

PSMA23 offers a great opportunity to highlight the achievements of IT service management individuals and teams, whose skills, commitment and imagination have marked them out for special recognition. 

Congratulations to all of our finalists, there has to be a winner but you should all be proud of your achievements!

The Awards ceremony was hosted on the 13th November and details of all our finalists and winners can be found via the link below.

VIEW DETAILS

Managing your skills

The Professional Skills Management Framework (PSMF), based on SFIA8,  is a practical competency management platform that helps members to build a practical view of their own skills and capabilities. The latest version, based on SFIA 8, includes a whole range of tools for self-assessment, skill gap analysis, and profile buidling, all for free. Why not give it a go?

Learn More

Upcoming Events

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06 December 2023
Community of Practice - Armed Forces
Learn More
07 December 2023
Webinar - The Secret Sauce is Execution: Getting things done
Learn More
12 December 2023
Introduction to ITSM - Part 2
Learn More

Latest Blog Posts

Diary of a conference delegate aged 57 and a quarter
November 21, 2023
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BY Barry Corless
Read More
The importance of effective metrics
September 20, 2023
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BY Sean Burkinshaw
Read More
Protecting our universities: cyber attacks and major incidents in the spotlight
August 24, 2023
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BY Mark Temple
Read More

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