This webinar will explain what a value stream mapping event is and is not, how to create and facilitate it and how to make the plan of next actions come to life the very next day.
The Drive Stakeholder Value book is one of the most “fresh thinking” of the ITIL4 Managing Professional publications, but still very useful and practical. This webinar will not only provide you with knowledge of what the DSV book is all about. It will also cover why it is so urgently needed.
In collaboration with multiple itSMF country chapters, this webinar introduces the back-to-basics model, concepts and guidance on how to maximise your organisation’s value explored within the exciting book, “The V*A*L*U*E Formula”, by Ken Wendle.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
Disclaimer: Our member environment runs on a separate system. As such, when navigating to member areas on this website you may notice that you are redirected to a different environment.
