When everyone “owns” the service, nobody really does. This sharp, hands-on itSMF workshop strips away comforting theory and tackles accountability where it actually breaks in complex, multi-supplier SIAM environments.
FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.
17 September, 09:30 – 16:30
