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Events for 16 September, 2025

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Today

SM Forum – Agentic AI and ITSM

Online Delivery

Artificial Intelligence is everywhere, offering opportunity and threat for businesses in equal measure. But just what does agentic AI, and the tools and practices required to manage it, really mean for service delivery and ITSM? In this SM Forum, we'll hear how to get the best out of current AI technologies and how to take an AI-driven approach to your service design and governance.

Free