planning

Our Community has set a full agenda of interesting topics, following on from the work to establish a Catalogue of Framework, Standards and Bodies of Knowledge.

The Strategy and Planning Community of Practice has agreed to develop a catalogue of Frameworks, Standards, Bodies of Knowledge and Methodologies. This will be the second of two sessions on our prioritised topic of Service Strategy and Cultural change.

So you want to create, track and implement a Service Improvement Programme to achieve a strategic transformation? This will be the first of two sessions to bring our collective experience together as a Community of Practice on how to get buy in for a Service Improvement Programme.

An informal catch up and open discussion with Strategy and Planning chair and community members.

This session will discuss experience and approaches used when approaching Risk Management using Frameworks and Strategic Risk Management.

An informal catch up and open discussion with Strategy and Planning chair and community members.

An informal catch up and open discussion with Strategy and Planning chair and community members.

We will invite a Service Improvement/Transformation panel of experts to discuss how best to address service improvement challenges and opportunities plus questions from the floor/attendees.

An informal 30 minute catch up between the Community Chair and members which will allow for open questions and answers, and a chance to provide feedback on future CoP plans including which topics we will cover and early drafts of our ITSM22 Conference session.

An informal catch up and open discussion with Strategy and Planning chair and community members.