Business Simulation
Join us at Alton Towers Hotel, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Free
10 events found.
ITIL
Events
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Alton Towers Resort Farley Lane, Stoke-on-Trent, United Kingdom
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Webinar – From Service Desk to Customer Value: Service Management Value Streams
Online DeliveryITIL 4 has brought the concept of value streams in the centre of service management. Indeed, service management practices only create value in the context of organization-wide value streams, never in isolation.
Free -
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ITIL Case Study Event 2024
Everyman Cinema Birmingham The Mailbox, 116 Wharfside Street, Birmingham, United KingdomNetwork with other members over popcorn and burgers, and enjoy a day of service management content and case studies from PeopleCert, BT, DWP, and University of Birmingham.
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Online Masterclass – Major Incident Management
Online DeliveryDiscover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
£295 -
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Webinar – Introducing the PeopleCert Accredited Tool Vendor Programme
Online DeliveryJoin us for an insightful webinar on PeopleCert’s Accredited Tool Vendor (ATV) Programme, designed to provide businesses with a list of accredited tool vendors that create and implement ITSM tools aligned with ITIL best practices. This programme offers authoritative confirmation by PeopleCert that vendors’ teams and tools adhere to ITIL standards, instilling trust and confidence in end customers.
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Online Masterclass – Major Incident Management
Online DeliveryTo effectively manage the bridge communications and actions, you will learn why it’s important to separate 4 thinking processes into separate conversations and experience how to manage the visualisation of them in a 4-colour dashboard.
£295 -
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Online Event – Framework Face-Off: ITIL, COBIT, and ISO Walk into a Bar… Lunch & Learn
Online DeliveryJoin us for an engaging and interactive debate where IT Service Management Frameworks go head-to-head.
Free -
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Online Masterclass – Human-centred design for ITSM
Online DeliveryThis masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.
£295 -
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Online Masterclass – Enterprise Service Management
Online DeliveryThis interactive event will provide actionable and practical guidance for establishing good Enterprise Service Management within an organisation.
£295 -
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ITIL Case Study Event 2025
British Motor Museum Conference Centre, Gaydon, Warwick, United KingdomJoin us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with Bupa, The Salvation Army, Vodafone and more.
Free
