Community of Practice – Armed Forces
In this session, the CoP will explore the exciting deliverables the community hopes to achieve, share some exciting news and discuss potential opportunities for the group.
Free
10 events found.
Member Meet-ups and Communities of Practice
Events
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Online Delivery
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Online Event – International Women’s Day – itSMF Style
Online DeliveryOn International Woman's day, join the conversation and be part of the movement towards empowerment and inclusion of woman in the ITSM workplace.
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Member Meet-up – Asset Management, Major Incident Management and Enterprise Service Management
University of Glasgow University Library, Hillhead Street,, Glasgow, United KingdomCome and join your peers for this in-person member meet up event where we'll see real-world examples of Asset Management, Major Incident Management and Enterprise Service Management from itSMF member organisations – lessons learned and ideas to take away guaranteed.
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Online Event – Security as your friend
Online DeliveryRichard Horton is Service Management Lead at NIHR CRNCC. He implemented an ISO27001 Information Security Management System in 2017 and has been improving it ever since. People outside IT sing its praises, hence running this session. Richard will present and have supporting input from people outside IT on what it feels like to be on the receiving end.
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itSMF UK Member Forum
Online DeliveryJoin us on 27th March at 12:00 for our next Member Forum with the Chair and Board of itSMF UK, where we will outline our current activities and strategy and provide you with an opportunity to have your say as a member.
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Online Event – Change Management: Lunch & Learn
Online DeliveryJoin a panel of ITSM professionals from CGI who will share their stories of how they have formed their careers in (or involving) Change Management.
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Online Event – Major Incident Management: Lunch & Learn
Online DeliveryIn this session we will discuss with a panel of experts who have all had hands on experience of managing major incidents. We will look at techniques for limiting the impact of incidents when they occur.
Free -
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Online Event: Transforming CX – The dynamic duo of Service Desk & Change Enablement
Online DeliveryAt this Online member meet up, we will discuss Transforming CX: The dynamic duo of Service Desk & Change Enablement
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Online Event – Service Design: Lunch & Learn
Online DeliveryThis event will provide you with a framework and the information you need to capture when writing your Service Design.
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Armed Forces COP – Military Values in ITSM
Online DeliveryJoin us for a panel-led discussion exploring the valuable skills of military personnel and their applicability in IT Service Management.
Free
