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In this session we will discuss how we can measure the value that Problem Management brings to our organisation, and if there are lessons we can learn and apply to other IT Service Management Processes.
Free
42 events found.
Member Meet-ups and Communities of Practice
Events
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Join us for an insightful morning as our guest speakers and hosts delve into the transformative potential of Artificial Intelligence (AI) in Enterprise Service Management (ESM). Jaro Tomik, Chief Technologist at CDW, will explore how AI is revolutionising business operations and customer service. Highlight key use cases such as self-service virtual agents, major incident detection, […]
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Join us for this lunch and learn session where we’ll be covering why do we need Capacity & Performance Management if our Cloud solution automatically flexes
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