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The team at HMRC have experienced a tumultuous 12 months due to Covid. New and updated IT systems have had to be developed at speed to support UK government and HMRC have had to adjust to changing work practices for their own teams
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Following the official Communities of Practice kick off on 5th of March, Mark Burgess, Group chair, will facilitate the second meeting for the current community members.
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Following the success of the first meeting, the second meeting for this Community of Practice will give the community the chance to plan the way forward for future meetings
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FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.
17 September, 09:30 – 16:30