XLA25 – Experience Management & XLAs
This event brings together an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact.
Free
6 events found.
2025 Signature Events
Events
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Imperial War Museum Duxford Conference Centre, Duxford Airfield, Cambridge, United Kingdom
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Digital Transformation Business Simulation
Newcastle United Football Club Newcastle United Football Club, St James Park, Newcastle, United KingdomJoin us at Newcastle United Football Club, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
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SM Forum – Agentic AI and ITSM
Online DeliveryArtificial Intelligence is everywhere, offering opportunity and threat for businesses in equal measure. But just what does agentic AI, and the tools and practices required to manage it, really mean for service delivery and ITSM? In this SM Forum, we'll hear how to get the best out of current AI technologies and how to take an AI-driven approach to your service design and governance.
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ITIL Case Study Event 2025
British Motor Museum Conference Centre, Gaydon, Warwick, United KingdomJoin us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with Bupa, The Salvation Army, Vodafone and more.
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Challenge Cup Competition
Online DeliveryWe're delighted to announce that the itSMF UK Challenge Cup is back for 2025! Facilitated by our delivery partner SXP, teams of up to four colleagues will compete against other organisations by playing their new simulation – and the winning team will be the one that achieves the highest score.
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ITSM25 Conference and Awards
Stadium MK Stadium Way West, Bletchley, Milton KeynesHaving sold out at Reading for the last two years, we are excited to announce we’ll be moving to Stadium MK, Milton Keynes for ITSM25! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM25 offers a plethora of great content, discussions and networking opportunities.
