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Webinar – Getting started with VeriSM

6 May, 2020, 1:00 pm - 2:00 pm

Everyone has heard the expression ‘digital transformation’, but what does it mean and where do we start? The VeriSM approach outlines service management for the digital age, which can help your organisation start to think beyond the silos of IT and business and start to focus on product management and digital products and services.

In this webinar, we’ll discuss a practical 10 step approach to digital transformation using VeriSM, with examples from organisations around the world. We’ll consider how to create a learning culture in your organisation, and outline further resources that you can use after the webinar is complete.

Presenter

Claire Agutter is a service management trainer, consultant and author. She is the director at ITSM Zone, providing accredited eLearning in ITIL, DevOps, BRM and more, and also at Scopism, publisher of the SIAM Foundation and Professional BoKs. In 2017, 18 and 19 she was recognised as an HDI Top 25 Thought Leader and was part of the team that won itSMF UK’s 2017 thought leadership award. Claire is the host of the popular ITSM Crowd webinars, and Chief Architect for VeriSM.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.

REGISTER NOW!
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Details

Date:
6 May, 2020
Time:
1:00 pm - 2:00 pm
Event Categories:
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Event Tags:
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Organiser

itSMF Events Team
Phone
+44 (0)118 918 6500
Email
events@itsmf.co.uk
View Organiser Website