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Webinar – Getting started with Problem Management

April 21, 12:00 pm - 1:00 pm

Everything is Problem Management! (or at least it should be). “A stitch in time..” and other proverbs are relevant, but the problem for many is how do you get started in making the switch from reactive work to genuine prevention. This short webinar shows how you can make an impact even when support from your organisation is lacking, and where people seem willing to accept repeat incidents.

Presenter

Facilitated by Andrew Vermes, a Senior Consultant at Kepner-Tregoe who facilitates the itSMF UK Problem Management Masterclass, and has worked to build effective problem management teams for many years.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.

REGISTER NOW!
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Details

Date:
April 21
Time:
12:00 pm - 1:00 pm
Event Categories:
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Organiser

itSMF Events Team
Phone:
+44 (0)118 918 6500
Email:
events@itsmf.co.uk
Website:
http://www.itsmf.co.uk
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