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Post Incident reviews should be a rich source of learning and process improvement ideas, but are often difficult and politically charged. Join this webinar to learn about three essential tracks of review and activity – and find out why root cause is often not the most important thing.
Facilitated by Andrew Vermes, a Senior Consultant at Kepner-Tregoe who has run classes in Incident Mapping for Kepner Tregoe for 25 years. If you have to write a PIR, this will make it better.
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.