Webinar – Getting started with Major Incident Management

Major incidents are best avoided…but however many or few your organisation experiences, all eyes are on you. This need not be frightening, provided you follow a clear and effective roadmap towards service recovery. This short webinar will help you to “see the wood for the trees” and identify a set of steps you can take to make every situation better.

Presenter

Facilitated by Andrew Vermes, a Senior Consultant at Kepner-Tregoe who works daily with major technology clients on improving incident management processes; this webinar is ideal for anyone who leads or is involved in major incident recovery.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.

REGISTER NOW!