Loading Events

Webinar – Getting started with Business Relationship Management

March 10, 1:00 pm - 2:00 pm

The key problem that plagues ITSM professionals is how to ensure departmental effort results in value and purpose, simply hoping that compliance to 20th century best practice will solve it has proven to fail, this creates a situation where the realisation of value is far below the intentions of Technology. Business Relationship Management (BRM) helps Technology professionals to evolve culture, build partnerships, drive value and achieve convergence with their partners through a single global BRM community and comprehensive body of knowledge, combined to build a modern organisation where all the relationships are working together for the common cause and benefit.

But what is BRM and how will it help us resolve this?  In this webinar we provide a practical overview of what the BRM philosophy really is, how every organisation has an existing BRM capability, and how by advancing your BRM capability, will help you to move all of the Technology function to true converged strategic partners sharing ownership of business strategy and results. In addition, I will also tell you how to start advancing your BRM capability.


Facilitated by Jonathan Boyd the EMEA ambassador for the BRM Institute, CBRM and BRM certified trainer who has over 20 years in the ITSM industry. Having worked across industry sectors and geographies with leading vendors and major global organisations he is focused on heralding a new era for technology leadership. Focusing on enabling technology leaders to advance their capabilities with more modern and collaborative approaches he is not afraid to overturn the apple cart. Jonathan believes its time to stop trying to fix decades-old approaches and start looking at updated thinking from fresh new paradigms.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.



March 10
1:00 pm - 2:00 pm
Event Categories:
Event Tags:
, ,


itSMF Events Team
+44 (0)118 918 6500
Scroll to Top