Availability and Capacity Management are often overlooked and undervalued within an organisation. These ITIL aligned disciplines are key for any organisation to ensure their IT services are available and have sufficient capacity to support the current business needs and required future growth. This event will focus on the areas you need to consider in making sure that your business can maintain its IT operations and yet still grow when needed without any surprises.
By attending this event, you will:
This event is aimed at the Beginner/Intermediate level and facilitated by Paul Love, an independent consultant who is industry recognised for his Availability and Capacity Management knowledge and experience. The event is designed for ITSM professionals either looking to get started with Availability and Capacity Management or looking to improve their existing efforts.
In this interactive event we will cover:
There are no pre-requisites for this Masterclass, but a working knowledge of Availability and Capacity Management, IT Service Continuity Management and/or Organisational Risk Management practices is recommended.
This online Masterclass will be delivered over two days, during the hours of 09:30 – 13:00 each day, using the ClickMeeting platform currently used for our webinar events – but with additional functionality added to allow active participation and group discussion. Please see technical requirements.
Places are available to itSMF UK members for £295.00 + VAT.
Not yet a member? You’ll be shown a price of £460 + VAT which includes an ‘Individual’ level annual membership. To find out about other membership levels, benefits and costs please click here.
Please contact the office on +44 (0) 118 918 6500 to discuss a dedicated delivery of this event for your organisation.