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Free Member Event – South West and Wales

4 October, 2018, 9:30 am - 3:00 pm

plymouth

Our next South West and Wales regional event will take place at the Land Registry offices in Plymouth, and the agenda for this event can be viewed below.

With a focus on “Agile Service Management” the event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.

Agenda

TimeAgenda ItemPresenterDuration
09:30 - 10:00Registration & Refreshments30 Mins
10:00 - 10:10IntroductionsSimon Hodgson and Mal Young10 Mins
10:10 - 10:30Welcome to the Land RegistrySpenser Arnold20 Mins
10:30 - 11:15Continuous Convergence: How ITSM and DevOps Learn to Love Each OtherBarclay Rae45 Mins
11:15 - 11:30Refreshment Break15 Mins
11:30 - 12:15How the Land Registry have Integrated Agile into Their ITSM Working PracticesHayley Butler45 Mins
12:15 - 12:30itSMF UK UpdateBarclay Rae15 Mins
12:30 - 13:15Lunch45 Mins
13:15 - 13:55War Stories: the Service Management Challenges of a SaaS MigrationNeil Adams40 Mins
13:55 - 15:25Workshop - Agile Service ManagementAll90 Mins
15:25 - 15:30AOB/Wrap-UpSimon Hodgson and Mal Young5 Mins

How much does it cost?

This event is free for all itSMF UK members.

If you are not an itSMF UK member, contact us at [email protected] to find out how you can attend, or find out more about membership by clicking here.

REGISTER NOW!

Details

Date:
4 October, 2018
Time:
9:30 am - 3:00 pm
Event Category:

Venue

Land Registry
Seaton Court 2 William Prance Road
Plymouth, PL6 5WS United Kingdom
+ Google Map

Organiser

itSMF Events Team
Phone
+44 (0)118 918 6500
Email
events@itsmf.co.uk
View Organiser Website