itSMF UK provides a huge range of events for members (and some for non-members), from intensive masterclasses and ITSM introductions to SM forums, simulations, member meet-ups and of course our annual Conference & Awards.
For 2027 we’re delighted to announce a programme of 12 signature events, many of them in-person at exclusive venues around the UK, to help members schedule time around their preferred topics.
Some of these expand on our strong relationships with organisations such as PeopleCert, XLA Institute and Scopism; others explore important areas such as wellbeing in the workplace and AI in ITSM.
To make things even better, 11 of these events, ITSM27 being the exception, will all be FREE for members attend.
Further details are available in our event calendar, or click on the titles below to go directly to a specific event:
SM Forum: Health & Wellbeing at Work
Date: 28 January 2027, 10.00 – 13.00
Venue: Online
Cost: FREE for both members and non-members
Service Design & Transition
Date: 22 February 2027, 09.30 – 17.00
Venue: Bristol Museum & Art Gallery
Cost: FREE for members
Women in ITSM
Date: 04 March 2027, 09.30 – 16.30
Venue: Ascot Racecourse
Cost: FREE for members
Digital Transformation Business Simulation
Date: 24 March 2027, 09.30 – 16.00
Venue: National Railway Museum, York
Cost: FREE for members
ITSM Tooling: Case Study Day
Date: 22 April 2027, 10.00 – 14.00
Venue: Online
Cost: FREE for members
SM Forum: SIAM
Date: 08 June 2027, 10.00 – 13.00
Venue: Online
Cost: FREE for both members and non-members
XLA27
Date: 08 July 2027, 09.30 – 16.00
Venue: Bletchley Park, Milton Keynes
Cost: FREE for members
Digital Transformation Business Simulation
Date: 29 June 2027, 09.30 – 16.00
Venue: Fort Nelson, Portsmouth
Cost: FREE For members
AI in ITSM
Date: 23 September 2027, 10.00 – 13.30
Venue: Online
Cost: FREE For members
ITIL Case Study Day
Date: 05 October 2027, 10.00 – 16.30
Venue: The Magic Circle, London
Cost: FREE For members
Online Challenge Cup Competition
Date: ‘Heats’ take place during October
Cost: FREE For members
ITSM27 Annual Conference & Awards
Date: 8-9 November 2027
Venue: Stadium MK, Milton Keynes
Cost: See event page for current availability and pricing.
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk