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Webinar – The New ITIL Managing Professional Track: Product, Service, and Experience
As part of our ITIL (Version 5) webinar series, we are delighted to welcome back Roman Zhuravlev, Senior ITIL Architect at PeopleCert, and Mark Smalley the Lead Author of the Experience book.
During this lunchtime session, we will explore the new advanced ITIL modules launched this March and address the following questions:
- What are they offering IT management professionals and who exactly are they for?
- What are the key differences between the new books and the ITIL4 modules?
- What is the difference between product and service and which one is right for you?
Time will be allowed at the end of the live webinar for Q&A.
Delivery Platform
This webinar will be delivered using ClickMeeting.
PeopleCert ITIL CPD Points
itSMF UK members will automatically earn 1 ‘Professional Education’ ITIL CPD point for attending this event – more details available here.
How much does it cost?
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
Please register using the link below and access details will be sent to you before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.
ITIL V5
